Privacy Policy
Jinso Labs, Inc.
Last updated: November 2, 2026
1. Introduction
At Jinso Labs, Inc. ("Jinso," "we," "our," or "us"), we believe technology should empower people and institutions while respecting their privacy.
Jinso provides AI-powered educational technology designed to help institutions support learners, understand learning progress, and improve educational outcomes.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, download resources, request demonstrations, contact our team, or otherwise interact with Jinso through our public website.
This Privacy Policy applies exclusively to the public Jinso website at https://jinso.com and to personal information collected through its forms, downloadable resources, analytics, and related website communications.
We aim to comply with applicable privacy legislation, including the European Union's General Data Protection Regulation (GDPR), Brazil's Lei Geral de Proteção de Dados (LGPD), and applicable United States privacy laws.
Data Controller
- Legal entity: Jinso Labs, Inc.
- Country of incorporation: United States
- Website: https://jinso.com
- Privacy contact: admin@jinso.com
2. Information We Collect
We collect information that you voluntarily provide, as well as certain technical information generated through use of our website.
2.1 Information You Provide
Depending on your interaction with Jinso's website, we may collect:
- Full name
- Email address
- Institution or organization name
- Professional role or job title, when provided
- Country or geographic region, when provided
- Messages, inquiries, and communication history
- Marketing preferences and consent records
You can generally browse our public website without submitting personal contact information.
Some resources and services require contact details.
2.2 Case Study and Research Downloads
When you request a case study, research report, or similar resource, we collect your name, email address, and institution or organization.
We may also record the resource requested, the date of submission, and your marketing consent preference.
We use this information to:
- Provide the requested document
- Maintain records of resource requests
- Understand institutional interest in our resources
- Improve our content and educational offerings
- Manage relevant inquiries and permitted business follow-up
Downloading a case study does not automatically subscribe you to marketing communications.
Where permitted by applicable law, we may contact professional representatives regarding relevant institutional solutions, subject to applicable marketing requirements and your right to object.
If you separately consent to receiving emails about Jinso's educational solutions, we may contact you for that purpose.
You may withdraw marketing consent or object to direct marketing at any time.
2.3 Demo Requests and Business Inquiries
When you request a demonstration or contact our team through the website, we may process your information to:
- Respond to your inquiry
- Schedule meetings or demonstrations
- Explain our educational solutions
- Discuss potential institutional partnerships
- Prepare proposals
- Maintain relevant business correspondence
2.4 Website Usage Information
When you visit our website, our hosting infrastructure, security services, and any implemented analytics tools may process certain technical information, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referral sources
- Approximate geographic location
- Website performance and error information
- Cookie or similar identifiers, where applicable
We use this information to operate, secure, maintain, and improve our website.
Non-essential cookies and tracking technologies are subject to applicable consent requirements.
3. How We Use Personal Information
Jinso processes personal information collected through its public website for the following purposes:
Providing resources and services
To deliver requested reports, respond to inquiries, and arrange demonstrations.
Business communications
To communicate with educational institutions and professional contacts regarding relevant requests, services, and potential partnerships.
Marketing
To share information about Jinso's educational solutions when permitted by applicable law.
Website improvement
To understand how visitors use our website and improve its usability, performance, and content.
Security
To prevent abuse, unauthorized access, fraudulent submissions, and security incidents.
Legal compliance
To meet applicable legal obligations and protect our legitimate legal interests.
We will not use personal information for incompatible purposes without providing any required additional notice or obtaining consent where necessary.
4. Legal Bases for Processing
Depending on the circumstances and applicable law, Jinso may process personal information on the following legal bases.
Consent
When you voluntarily agree to receive marketing communications or authorize other processing that requires consent.
You may withdraw consent at any time.
Contractual Necessity or Pre-Contractual Steps
When processing is necessary to provide a requested service or take steps toward a potential business agreement at your request.
Legitimate Interests
Where permitted by law and appropriately balanced against individual privacy rights, we may process information to:
- Respond to business inquiries
- Maintain professional relationships
- Understand institutional interest in our solutions
- Improve website performance
- Protect our infrastructure and prevent misuse
We assess relevant legitimate interests against the rights and reasonable expectations of affected individuals.
Legitimate interests do not override separate consent requirements for electronic marketing.
Legal Obligations
When processing is necessary to meet applicable legal or regulatory obligations.
5. Marketing Communications
Jinso communicates with educational institutions, academic leaders, administrators, and other professionals interested in educational technology.
When you provide your information through our website, we may use it to respond to your request or provide the resource you requested.
If you opt in to receiving emails about Jinso's educational solutions, we may send relevant information about our products, services, and associated opportunities.
Where permitted by applicable law, Jinso may also conduct relevant business-to-business communications without prior marketing consent, subject to applicable conditions and opt-out rights.
We do not treat a case study download alone as marketing consent.
You may unsubscribe or object to direct marketing at any time using the unsubscribe mechanism provided in marketing emails or by contacting admin@jinso.com.
We will honor valid opt-out requests in accordance with applicable law.
6. Cookies and Analytics
Our website may use cookies or similar technologies for:
- Essential website functionality
- Security and administrative authentication
- Website performance monitoring
- Analytics and audience measurement
- Marketing measurement, where implemented
Where required by law, we obtain consent before activating non-essential cookies or tracking technologies.
You can manage cookies through your browser settings and any available cookie preference controls.
Information about specific analytics and tracking services should be provided in the relevant cookie notice or preference interface.
7. Sharing Personal Information
Jinso does not sell personal information to third parties for their independent marketing purposes.
We may share information with trusted service providers that support our website and business operations, including:
- Website hosting services
- Cloud infrastructure and database providers
- Email and communication services
- Customer relationship management platforms
- Analytics providers
- Security and technical service providers
Service providers are expected to handle personal information under appropriate contractual, confidentiality, and security obligations.
We may also disclose information when required by law, necessary to protect our legal rights, or in connection with a legitimate corporate transaction, subject to applicable legal requirements.
Personal information collected through resource download forms is not made publicly available.
8. International Data Transfers
Jinso Labs, Inc. is incorporated in the United States and operates in an international educational environment.
Personal information collected through our public website may be processed or stored in countries outside your country of residence, including the United States and locations where our authorized service providers operate.
Where applicable law requires safeguards for international transfers, Jinso will use appropriate legal mechanisms and protections.
These may include approved contractual safeguards, recognized adequacy arrangements, or other legally permitted transfer mechanisms.
You may contact admin@jinso.com for information about applicable safeguards.
9. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
- Case study and research downloads: Up to 90 days after the last meaningful interaction with Jinso, unless an ongoing business relationship or legal obligation justifies longer retention.
- Business inquiries and demo requests: Up to 90 days after the last meaningful interaction, unless an active business relationship requires continued retention.
- Marketing communications: Until you unsubscribe, withdraw consent, or the information is no longer necessary. We periodically review inactive contacts.
- Website analytics: Up to 14 months, subject to the settings of our analytics providers and applicable requirements.
- Legal and administrative records: As long as necessary to comply with applicable laws or protect legitimate legal interests.
When information is no longer required, we securely delete or anonymize it, unless continued retention is legally justified.
You may request deletion of your personal information by contacting admin@jinso.com, subject to applicable legal exceptions.
10. Data Security
We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.
These safeguards may include:
- Restricted administrative access
- Secure data transmission
- Authentication and authorization controls
- Database access protections
- Infrastructure monitoring and security measures
Access to personal information collected through our website is limited to authorized personnel who require it for legitimate business activities.
Although we take reasonable precautions, no online system can guarantee absolute security.
Where required, we will notify affected individuals and relevant authorities of qualifying personal data incidents.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Confirm whether we process your personal information
- Request access to information we hold about you
- Correct inaccurate or incomplete information
- Request deletion in applicable circumstances
- Withdraw consent
- Object to direct marketing
- Restrict certain processing activities
- Request portability where applicable
- Obtain information about relevant data sharing
- File a complaint with an appropriate data protection authority
These rights may be subject to legal conditions and exceptions.
To exercise your rights, email:
admin@jinso.com
We may request reasonable information to verify your identity before completing certain requests.
We will respond within applicable legal timeframes.
12. Children's Privacy
Jinso's public website, contact forms, case study downloads, and marketing communications are intended primarily for educational professionals, institutional representatives, and other business contacts.
We do not knowingly collect personal information from children through these forms for sales or marketing purposes.
If we become aware that a child has submitted personal information through our website without the authorization required by applicable law, we will take appropriate steps to delete or otherwise handle that information in accordance with legal requirements.
Parents or legal guardians may contact admin@jinso.com regarding concerns about personal information submitted through our public website.
13. Automated Decision-Making
Jinso may use basic administrative categorization and aggregated reporting to understand interest in its public website resources.
We do not use personal information collected through public case study download forms to make solely automated decisions that produce legal or similarly significant effects on individuals.
If relevant website data-processing practices change, we will provide additional disclosures where legally required.
14. Third-Party Websites
Our website may contain links to external websites, publications, institutional resources, or other third-party services.
Independent third parties operate under their own privacy policies and practices.
We encourage visitors to review those policies before submitting personal information.
15. Updates to This Policy
We may update this Privacy Policy to reflect changes in our website, technology, business operations, or legal obligations.
When changes occur, we will update the "Last updated" date.
Where legally required, we will provide additional notice or seek renewed consent.
16. Contact
For questions about this Privacy Policy, personal information requests, or marketing preferences, contact:
Jinso Labs, Inc.
United States
Email: admin@jinso.com
Website: https://jinso.com
We are committed to handling privacy inquiries responsibly and protecting the information entrusted to us.